Manage My Account On-Line

Provo Water makes it easy for you to pay your bill on-line.  Click on the image below to watch our informative video and see how easy it is.

When you click on “Your Account” (top right) you will see a log in page which looks like this.

THE WEB PORTAL ALLOWS YOU TO:

  • Access your billing and payment history online, 24 hours a day, 7 days a week
  • View easy-to-interpret graphic data of current and historical water usage
  • View your account information anywhere you have internet access
  • Have secure access to all your transactions
  • Have the ability to download, print and / or save your bill electronically.

This updated version of the portal will allow you to view multiple properties on one account and even multiple properties utilising one email address.

Register My Account

To register click on the “my account” link above or visit https://provo-myacct.smartgridcis.net

Click on REGISTER to create your profile and enter your account details:-

  • Account Number: 500XXXX
  • Zip Code: TKCA 1ZZ
  • Mobile Number
  • Email Address

Click “Send Verification Code”. The verification code will be sent to your email address.

Check your email for the verification message from “DoNotReply@provowater.tc” subject “Account Verification” and click the link.

Return to the portal to log in using your username and password

  • Username: Email Address
  • Password: *****************
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