If you need to request a temporary disconnection, for instance you are leaving your home empty for a few months, you will need to complete our “Temporary Disconnection Form”. Please download here or pick up a copy from our office on Grace Bay Road.

When you request a temporary disconnection you will be acknowledging:

  • A disconnection fee of $35 will be charged to your account
  • PWC will prepare a final bill up to the date of disconnection, the balance of which is payable before any service will be restored
  • PWC has the right to permanently terminate an account if a balance is outstanding
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