Closing a Domestic or Business Account

When you close an account you are terminating your service and leaving Provo Water Company for good!

If you’re closing an account, you will need to complete our “Closure Account Form.  Please download here or pick up a copy from our office on Grace Bay Road.

You will need the following information:

  • The date of closure
  • Address details
  • A final meter reading (taken on the day of closure)
  • Customer account number

Please contact us at least seven working days before you wish to close your account.  If we do not hear from you we will continue to send bills to you and those charges will be payable.


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